Strategic Partnerships Manager

HEC Paris in Qatar

Key Responsibilities

• Develop and execute effective sales strategies directed at new clients, including prospection, learning needs assessment, articulating education programs focused on outcome and impact, managing objections, closing contracts, and forecasting;
• Draft business proposals and ensuing contracts;
• Conduct client visits and presentations, working with the Dean, Faculty, and other staff as relevant throughout the client lifecycle;
• Manage existing client portfolio and identify potential growth opportunities focusing on renewals, upselling, and cross-selling;
• Manage and nurture relationships at multiple levels within client organizations in order to provide deeper levels of service and greater value to the client;
• Attend program launches, closing ceremonies, Company events, professional and networking events as relevant to cultivate client relationships;
• Work with the Head of Strategic Partnerships on program pricing and cost/profit models to ensure appropriate profit margins;
• Monitor and manage revenue and program profitability.

Program development and management

• Identify clients needs and work with Faculty to design pedagogical concepts with clear program objectives and a learning agenda that responds to client's business and organizational challenges;
• Liaise with Operations during program development (confirming program dates, identifying and securing Program Director/Faculty, developing program materials );
• Ensure handover from business proposal to program delivery: brief Operations, problem solve where required, and maintain visibility on program delivery while retaining client relationship;
• Continually strive to improve program proposals by integrating client feedback, designing/implementing innovations, and ensuring pedagogical objectives remain relevant;
• Engage in regular client meetings to collect feedback to ensure high satisfaction levels.