Student Outreach and Admissions Officer

University Foundation College

Employer Active

Posted on 19 Mar

Experience

3 - 8 Years

Job Location

Doha - Qatar

Education

Bachelor of Arts

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

The role exists within the Admissions and Marketing team. It supports all staff within the team, besides providing an excellent customer-focused service to potential students, their school counsellors and parents. The role will also involve processing admissions, sending out offer letters, updating databases, and dealing with telephone and email enquiries. You must be able to work in a fast-paced environment and have good attention to detail.

Duties will involve:

  • Planning, scheduling, and delivering presentations to potential students (In-person/Online) through schools visits, schools career fairs and exhibitions.
  • Building and maintaining engagement with a network of target schools, implementing a process for school communication, monitoring performance and regular events with key schools.
  • Counselling Students/Parents, whether via phone, email, or in person. Providing accurate information regarding the requirements, programme details and progression routes.
  • Following up aggressively on the system enquiries and updating the CRM regularly by adding new potential enquiries or adding touchpoints to track the follow-up with current ones.
  • Nurturing enquiries and applications to ensure a higher level of conversions.
  • Reviewing and assessing applications, then deciding the term of the applicant s eligibility to enrol in the programme, adhering to the admissions policy of UFC programmes.
  • Generating and interpreting reports from the admissions CRM to showcase work-in-progress (volume and timescales). This task will involve analysing data from multiple sources alongside qualitative information to identify pressure points, highlighting them to the line manager as appropriate and proposing solutions or even changes to the process.
  • Liaising with the regional and marketing teams of the UFC programme providers. Ensuring an up-to-date flow of information and organising the needed recruitment events for the Qatari market.
  • Reviewing the UFC website and ensuring content updates are aligned with the programme providers changes and updates.
  • Reporting any system bugs and proposing solutions and upgrades.
  • Handling any other tasks assigned to you by your line manager.

Desired Candidate Profile

u>To apply for the role, you need to have:

  • Good proven experience of student recruitment (Local and international) in a higher education environment.
  • Experience of working in a target-focused role with evidence of successfully meeting targets and managing enquiries.
  • Good knowledge of university admissions systems and progression process to UK higher education. Understanding of UCAS processes and recruitment cycle, OR a demonstrable ability to work in a regulated sales environment, and an aptitude to learn.
  • Good educational background to at least GCSE standards, or equivalent, including excellent attention to detail.
  • Good communication skills, both oral and written, to ensure clear communication with students/parents with different age groups and backgrounds.
  • Awareness and understanding of the progression requirements to UK universities.
  • Good understanding of KPIs and reporting.
  • Ability to use systems like CRMs and content management systems.
  • UK education background
  • Willingness to work on weekends and in the evenings if need be.

Position Requirements:

Education: Minimum Qualification: Bachelor s Degree or qualification in a relevant subject/education.

Experience: Minimum 3 Years experience working in the education sector as an admission officer or as part of the Admission and Marketing team.

Professional Qualities:

  • Must be a good role model and Ambassador for University Foundation College.
  • Good observation skills and ability to work with minimal supervision.
  • Have a professional approach to all routine tasks and display a sense of responsibility at all times.
  • Focused on the delivery and high customer service.
  • Excellent time management and team building skills.
  • Excellent communication skills.
  • ICT literate.
  • Must be a fluent English speaker (Arabic an advantage).

Company Industry

  • Education
  • Training
  • Teaching
  • Academics

Department / Functional Area

  • Teaching
  • Education

Keywords

  • Student Outreach And Admissions Officer

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University Foundation College

https://ufc.edu.qa/about-us/careers/