Student Services Assistant Horizon University College

Role Overview
Horizon University College (HUC) is seeking an experienced Student Services Assistant to lead the planning, delivery, and evaluation of institutional training initiatives for students, employees, and external stakeholders. The role is pivotal in aligning training programs with academic standards, regulatory expectations, and organizational strategy.

Key Responsibilities

· To assist in conducting and submitting Employers survey

· To assist in coordination/compilation of Alumni survey

· To assist with discipline issues

· To assist in providing individual and group counselling to students on a scheduled basis or through crisis intervention.

· Cooperation with other departments for official reports and data submission

· To assist in supervision and training with openness to learning and receiving feedback

· To assist ensure that all the student related feedback is collected without delay and deadline is communicated to student in timely manner

· Preparation of reports submission as per requirements of organization.

· To assist Deputy Director - Administration in handling suggestions/complaints/problems of the students.

· coordination of academic advising

· Handles Front Desk - Student Queries / Feedbacks/ Suggestions/ Problems etc.

· Process Student Request:

- Account Statement Details

- Complaints

· Preparation of the following Letters:

- Arabic Letters

- Driver's License

- Visa & Embassy Letters

- Other letter that may deem necessary

· Preparation of Student, Faculty & Staff SUC ID Cards.

· Monitoring of Students Request, Student Services Reports etc.

· Assist Head of Administration in Student internship and job opportunities.

Any other responsibilities that may be asked by Management to do.