Superintendent

Confidential Company

Employer Active

Posted on 28 Oct

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Experience

1 - 2 Years

Job Location

Dubai - United Arab Emirates (UAE)

Education

Any Graduation

Nationality

Any Nationality

Gender

Male

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

• Greet all passengers with a friendly and professional demeanor
• Maintain a high level of customer service while implementing smooth trips to minimize the impact on guest satisfaction.
• Communicates openly, motivates and inspires. Creates a positive work environment and manages team performance
• Develops effective relationships, treats others with respect, demonstrates and sensitivity to diversity and harnesses differences
• Focuses on the needs of the customer, drives the team to meet service levels and collaborates with other service providers to delight customers
• Generate enthusiasm and have a positive attitude to change, seek opportunities to improve processes;
• Ensuring trips are performed smoothly end-to-end for the Business class passengers.
• Supervise and develop staff;
• Deploy and schedule replacement of staff to cover emergency leave, injury, illness and training etc;
• Deal with all cases of absence and late returns as per Company policy;
• Report and escalate all damaged materials and equipment
• Ensure staff are correctly dressed and groomed to organization standard
• Leading the team and supporting the client on-site as required including reports
• Collaborate with team members to ensure smooth operations and provide support as needed in the business arena.

Desired Candidate Profile

• Fluent in written and spoken English, must be also fluent in either Hindi or Arabic
• Age - 29-39 years
• minimum 1 to 2 years airline Airport customer service experience
• Aviation diploma or related, IATA qualifications preferred.

Employment Type

Full Time

Company Industry

• Airlines
• Aviation

Department / Functional Area

• Flight Operations (Pilots
• Technical Staff
• Ground Staff)

Keywords

• Team Leadership
• Scheduling

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