Superviseur Front Office

SARL HOTEL EL AZIZ VAGUE D OR

Posted 30+ days ago

Experience

2 - 3 Years

Job Location

Algeria - Algeria

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Supervise and manage the front office team (reception, reception, switchboard).
  • Guarantee the quality of the welcome given to customers and visitors.
  • Ensure schedule management, task allocation and performance monitoring.
  • Manage customer complaints and ensure customer satisfaction.
  • Monitor the correct application of internal procedures and service standards.
  • Excellent communication and customer relations skills.
  • Organizational skills, leadership and team spirit.
  • Good command of office tools and hotel management software (PMS).
  • Ability to manage the unexpected and make quick decisions.
  • My fluency in French and English (a third language is an asset).

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Alger Staoueli

Company Industry

Department / Functional Area

Keywords

  • Superviseur Front Office

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SARL HOTEL EL AZIZ VAGUE D OR

https://www.emploipartner.com/en/jobs/61649