Supervisor - Table Games Operations

Wynn Al Marjan Island

About the Position:

Wynn Al Marjan Island is currently seeking a Supervisor to join the resort s Table Games Operations team.

The primary duties and responsibilities of this role are:

• Supervise croupiers during live game operations and ensure adherence to procedures
• Provide on-the-job coaching and support to croupiers to maintain game integrity and service quality
• Identify performance gaps and escalate training needs to the Pit Manager
• Oversee assigned tables and ensure games are run efficiently and securely
• Monitor croupier performance, game pace, and guest interactions
• Ensure compliance with casino policies, procedures, and government regulations
• Respond to guest inquiries and minor disputes professionally and escalate when necessary
• Ensure proper handling of chips, cards, and other table game assets
• Monitor table limits and ensure adherence to operational guidelines
• Report suspicious activity, equipment issues, or procedural deviations to the Pit Manager
• Adhere to company policies and procedures and comply with the Code of Conduct

About You:

The ideal candidate for this position will have the following experience and qualifications:

• High school diploma required, further education in hospitality or gaming preferred
• Minimum of 1 2 years experience in table games or casino operations
• Experience supervising or mentoring croupiers is an advantage
• Solid understanding of table games procedures and compliance standards
• Strong communication and interpersonal skills
• Reliable, professional, and guest-focused demeanor
• Attention to detail and ability to observe and respond quickly
• Team-oriented and adaptable in a dynamic environment
• Basic proficiency in MS Office and casino systems
• Flexible work schedules, including weekends, holidays, and shifts based on business demand