Supervisor - Water Sport

The Red Sea Development Company

1. General Responsibilities

• Support the Water Sports Manager in the daily management and operation of all water sports activities.
• Supervise water sports instructors and operational staff to ensure consistent delivery of safe and high-quality experiences.
• Coordinate daily activity schedules, guest allocations, and resource planning.
• Ensure all activities are conducted in line with company SOPs, safety standards, and luxury service expectations.
• Maintain a professional, guest-focused, and safety-driven operational environment.

2. Operational Responsibilities

• Oversee the daily execution of all water sports activities, ensuring smooth and efficient operations.
• Ensure instructors are properly briefed, prepared, and deployed according to daily schedules.
• Monitor weather, sea conditions, and environmental factors to ensure safe operations.
• Support guest flow management, from check-in through to activity completion.
• Ensure all equipment is prepared, inspected, and ready for safe use prior to operations.
• Act as escalation point for operational issues, guest concerns, and safety incidents.
• Coordinate closely with boat crew, instructors, and support teams to ensure alignment.
• Maintain accurate operational records, including activity logs and attendance.

3. Pre-Opening Support

• Assist in the setup and readiness of water sports facilities, equipment, and operational systems.
• Support the development of operational procedures, safety standards, and activity workflows.
• Contribute to staff onboarding and training during the pre-opening phase.
• Assist in testing and validation of equipment and activity zones prior to opening.

4. Health, Safety, Environment & Quality

• Ensure safety is the highest priority across all water sports operations.
• Enforce compliance with safety procedures, risk assessments, and emergency protocols.
• Conduct routine safety checks and operational inspections of equipment and activity areas.
• Promote environmental awareness and responsible interaction with marine environments.
• Ensure full compliance with company and regulatory safety standards at all times.

5. Leadership & Team Support

• Supervise and support Water Sports Instructors in daily operations and guest delivery.
• Provide on-the-job guidance to ensure consistent service quality and safety compliance.
• Support performance monitoring and contribute to team development.
• Foster a positive, professional, and collaborative team culture.

6. Policies, Procedures & Reporting

• Adhere to and enforce all company policies, SOPs, and operational guidelines.
• Maintain accurate records of activities, incidents, and operational reports.
• Provide regular updates to the Water Sports Manager on performance, risks, and guest feedback.

7. Continuous Improvement

• Identify opportunities to improve operational efficiency, safety standards, and guest experience.
• Support the development of new water sports activities and guest programs.
• Contribute to process improvements and best practice implementation.