Supplier Relationship Management Lead

Acino Pharma

 Operational Excellence:

• Act as a connector between CMOs, Regions, and other stakeholders.
• Manage the process of selecting and negotiating contracts with CMOs in close collaboration with various teams.
• Meet with CMOs to review business KPIs, provide performance feedback, perform root cause analysis, and implement improvements.
• Design and execute MSR and MBR meetings with suppliers, based on frequencies outlined in the segmentation assessment, to align with the Global S&OP process.
• Analyze inventories to improve OTIF, inventory turns, waste/write-off reduction, and optimization of KPIs/CSL.
• Design and implement supply chain models for CMOs that support business strategies and adapt to changing market conditions, new business opportunities, or cost reduction strategies.
• Coordinate engineering changes, product line extensions, or new product launches to ensure smooth and timely production transitions at CMOs.
• Oversee order fulfillment tasks for products manufactured at external suppliers within the scope of SRT.
• Establish and maintain an optimal supply plan, balancing customer service levels, supplier capabilities, inventory, and operational costs in line with budget.
• Support the responsible team and act as escalation point for timely order fulfillment, including organizing and managing shipments in collaboration with freight forwarders through the Estonia operational centre.
• Align with the Estonia team on operational processes related to CMOs.
• Develop and manage relationships with external suppliers and customers for all supply-related matters, including demand/supply planning, analysis, order management, and stock management for free-of-charge customer-supplied components.
• Orchestrate collaboration across various functions with the ESO team (Operational Center, ESO QA, Global Planning, Transportation, etc.).

3. Crisis and risk leadership:

• Provide crisis and risk leadership by identifying, assessing, and mitigating supply chain risks.
• Lead response planning and execution during supply disruptions, quality issues, or regulatory changes.
• Ensure business continuity through proactive risk management strategies.
• Serve as the primary escalation point during crisis situations impacting CMO operations.

4. Talent & Team Development:

• Lead, mentor, and develop the SRM team to enhance skills, performance, and engagement.
• Conduct regular performance reviews and set clear objectives for team members.
• Support succession planning and career development initiatives.
• Foster a collaborative, inclusive, and high-performance culture.

5. Governance and compliance: NA

Key Competencies

• End-to-End Global Network Transformation & Optimization: Proven expertise in designing and leading the transformation of fully integrated global networks, encompassing manufacturing, quality, supply chain, digital, and B2B operations. Adept at driving network optimization through data-driven decision-making, advanced digital technologies, and strategic partnerships. Skilled in fostering a transformation mindset, enhancing agility, and aligning regional and global operations to improve efficiency, resilience, and business performance.
• Team player within the ESO-SRT team: Works collaboratively with colleagues, contributing to shared goals and fostering a supportive work environment.
• Commercial negotiation skills: Effectively negotiates agreements with CMOs and other stakeholders to achieve optimal business outcomes.
• Stakeholder management and business acumen: Builds strong relationships with internal and external partners while understanding the commercial implications of decisions.
• Courage, empathy, trust, and commitment: Demonstrates integrity, compassion, and dedication in leadership and decision-making.
• Ability to build and maintain effective relationships: Creates and nurtures productive partnerships across diverse functions, cultures, and geographies.
• Problem-solving and decision-making in complex environments: Analyzes issues, considers multiple perspectives, and makes informed decisions under pressure.