Supply Chain Customer Acquisition Manager, Sr. Manager

Client of Ethics HR

Description
1. Initiate business through regular market calls & visits with corporates customers, focusing on presenting products & services that position the company s supply chain within strategic reach.
2. Target various segments (Corporate, SMEs & MVSEs) within the supply chain of successfully acquired large corporate parent companies and analyze their financial statements, investigation reports, as well as market & competitive performance to assess risks and potentials to prepare call reports and design Facility Structure accordingly.
3. Initiate credit files on the workflow to upload & track all Corporate& SMEs files, set/review the facilities structure in coordination with the branch.
4. Review & cosign credit proposal memos with the Credit Centers according to the corporate procedures ensuring its compliance with corporate policies & procedures.
5. Manage internal communication, clarifications, problem-solving, and follow-up with all concerned stakeholders involved in the Corporate & SMEs facilities cycle aiming to expedite the approval & booking Cycle.
6. Follow-up with the concerned stakeholders (Account Opening, E-Payment Operations etc.) to conclude the supply chain acquisition process within the SLA.
7. Address all credit risk recommendations, including securities, contracts, and undertakings.
8. Ensure the regularity, utilization, and proper implementation of the credit facilities granted to clients.
9. Visit/follow up with irregular clients, ensure adherence to agreed settlement plans, and submit phase-out and restructuring memos based on case progress.
10. Offer the SCF lending program to retailers purchasing goods from suppliers through eligible platforms.
11. Manage credit processes through use of technology solutions combined with continuous process improvement to enhance both the customer experience & financial results.
12. Avail lending opportunities on the platform exclusively for paying SCF suppliers through the concerned platform.
13. Handling any special requests /assignments given by the Head of SCF & Custody management &/or head of Division
14. Execute the assigned SCF Acquisition action plan to ensure an effective and comprehensive Supply Chain acquisition process.
15. Strive to achieve assigned targets and meet predefined KPIs.
16. Maintain strategic business relationships with all referred customers to ensure a smooth account opening & credit process and meet all business needs.
17. Stay informed about economic, financial, and banking conditions affecting customer business appetites and leverage the comprehensive knowledge of the bank s products and services in identifying clients needs and effectively cross-selling appropriate banking solutions.
18. Act as a point of contact for customers, maintaining the bank's professional image to achieve optimal satisfaction and address all complaints.
19. Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever possible.
20. Ensure the correct adoption of policies and procedures in order to guarantee that the bank business is conducted in compliance with Local Laws, Internal Rules and Regulations, as well as, International Standards.