Support & Implementation Engineer ProgressSoft

Employer Active

Posted 21 hrs ago

Experience

2 - 7 Years

Job Location

Jordan - Jordan

Education

Bachelor of Technology/Engineering(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Implement and install solutions at customer's infrastructure platforms.

  • Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers.
  • Act positively and respond promptly to the customer s requests/tickets.
  • Prepare, review and ensure the accuracy of technical documentation.
  • Conduct Preventive / Corrective Maintenance visits.
  • Perform any other job-related duties related to work.

Desired Candidate Profile

Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field.

  • At least 2 years experience in a similar field.
  • Willing to travel and work extra hours when needed.
  • Experience in database engines (Oracle, MS-SQL, and PostgreSQL).
  • Experience in operating systems (Linux and MS Windows).
  • Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad)
  • Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere).
  • Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible)
  • Knowledge in Directory Services (AD & LDAP).
  • Excellent personal skills
  • Professional effective communication, verbal and written
  • Customer oriented mentality
  • Details oriented and a team player
  • Initiative and self-managed
  • Time management and result oriented

Company Industry

Department / Functional Area

Keywords

  • Support & Implementation Engineer

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