Support & Ops Specialist Souq.com for E-Commerce LLC - G32

A day in the life

A Support & Ops Specialist facilitates flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer experience and performance delivery. A Support & Ops Specialist provides proactive and timely resolution to any issue in hand by researching & querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (verbal and written) that build rapport.

Basic Qualifications

- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience

- High school or equivalent diploma

- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach

- Work 40 hours/week, and overtime as required

- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

- Are 18 years of age or older

- - Advanced proficiency in both written and verbal in French (Minimum B2 Common European Framework of Reference, CEFR)

- - Relevant experience in analysing data and creating reports for leadership Advanced proficiency in both written and verbal in French (Minimum B2 Common European Framework of Reference, CEFR)

Preferred Qualifications

- Experience with computers and Microsoft Office products and applications