Systems Administraror - SCTE

Aspire Software

We're looking for a technically capable, process-minded IT/Systems Administrator to own our cloud infrastructure and internal IT operations. You'll be the go-to person for keeping our systems reliable, secure, and well-documented and you'll have real latitude to improve how things work. This is a remote-friendly role that suits someone who thinks like a developer but operates like a sysadmin.

Cloud Infrastructure (AWS)

• Administer and maintain core AWS services including EC2, RDS/Aurora MySQL, WAF, Load Balancers, and Availability Groups
• Manage networking components: VPC, VPN, and Route53 DNS
• Support app-level services including Elasticache, SQS, SNS, and S3
• Provision and manage infrastructure as code using Terraform and CloudFormation
• Monitor infrastructure health, set up alerting, and respond to incidents
• Manage cost visibility and surface optimization opportunities (right-sizing, reserved instances, etc.)

Systems & Application Administration

• Support and maintain LAMP stack environments (Linux, Apache, MySQL, PHP)
• Administer Atlassian products (Jira, Confluence, etc.) including users, permissions, and project configuration
• Manage Microsoft 365 and Active Directory: user provisioning/deprovisioning, group policies, and access controls
• Maintain and troubleshoot SSL/TLS certificates and domain configurations

Security & Compliance

• Support annual SOC 2 compliance efforts, including maintaining system documentation, access logs, and audit-ready evidence
• Enforce least-privilege access controls and conduct periodic access reviews
• Assist with vulnerability management: patching schedules, security scanning, and remediation tracking
• Support incident response procedures and maintain runbooks for common failure scenarios
• Manage secrets and credentials using tools such as AWS Secrets Manager or similar vaults

IT Operations & Support

• Own the employee lifecycle for IT: onboarding/offboarding, hardware provisioning, and software licensing
• Maintain a device management program (MDM) for company-issued laptops and endpoints
• Provide escalation-level support for internal staff on infrastructure, access, and tooling issues
• Manage vendor relationships for software subscriptions and IT services

DevOps & Process Improvement

• Bring a DevOps mindset to internal tooling automate repetitive tasks and reduce manual toil
• Maintain and improve CI/CD pipeline infrastructure where applicable
• Champion strong documentation habits: runbooks, architecture diagrams, change logs, and SOPs
• Actively evaluate and leverage AI tools to improve team workflows and operational efficiency