T l Mutual Insurance Salesperson

INTELCIA

Posted 1 hrs ago

Experience

1 - 3 Years

Job Location

Morocco - Morocco

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

T l Mutual Insurance Salesperson

The inbound call center agent is responsible for answering incoming customer calls. Their role is to identify customer needs and provide a solution as quickly as possible. Sometimes, they also have to close sales. Reporting to the team leader, their main responsibilities include:
  • Receive incoming calls from customers
  • Actively listen to the people you are speaking with.
  • Identify their needs, analyze their requests and guide them
  • Maintaining the highest quality of customer service
  • To ensure the achievement of the project's quantitative and qualitative objectives.

Before taking on the mission, comprehensive training is provided to prepare him for the responsibilities that will be entrusted to him.

Desired Candidate Profile

Perfect command of the French language, with good fluency in both spoken and written French.

  • Excellent argumentative skills.
  • Business logic.
  • A genuine sense of listening.
  • Unwavering empathy.

Company Industry

  • Call Center
  • BPO
  • KPO
  • Outsourcing

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • T L Mutual Insurance Salesperson

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INTELCIA

https://careers.intelcia.com/en-ma/job?data=39514

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