Team Leader - Admin TERRACOTTA MANPOWER SERVICES - SOLE PROPRIETORSHIP

Key Responsibilities

Administration & Audit

• Oversee administration and periodic audits for:
• EOR (Employer of Record) services
• PRO services
• Supplier management processes

Log Management & Documentation

• Supervise and ensure accuracy of:
• Project Logs
• Service Contract Logs
• Job Card Logs
• Employee Logs
• Ensure proper document archiving and audit readiness

GulfHR Management

• Manage and maintain GulfHR system updates
• Ensure data accuracy and integrity

Templates & Process Management

• Develop, update, and maintain operational document templates
• Review,implement, and improve existing and new administrative processes

Validations

• Conduct validation checks for:
• Job Cards
• Sales Orders

Reporting

• Prepare and submit weekly and monthly operational reports to Management

TCA Administration

• Oversee ADNOC registrations and contract administration
• Maintain client document filing
• Act as a point of contact for clients for relevant administrative services

General Administrative Duties

• Service Contract, Sales Order, and Tax Invoice reconciliation
• Coordinate insurance renewals
• Provide PRO-related expiry alerts to Key Account Managers (KAM)
• Follow up with internal and external stakeholders to ensure task completion
• Arrange car rentals for staff when required

Issue Resolution & Escalation

• Act as the primary focal point for resolving issues related to:
• Invoicing
• Supplier payments
• Payroll
• Job cards
• Accounts receivable

Cross-Functional Support

• Take on additional responsibilities as required to support business needs

Skills & Competencies

• Strong leadership and team management skills
• Excellent organizational and multitasking abilities
• Proficiency in HR systems and administrative platforms
• Strong reporting and analytical skills
• High attention to detail and accuracy
• Effective communication and problem-solving skills