Team Leader - Dipartimento Operations
Enpal B.V.
Posted 30+ days ago
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Experience
1 - 7 Years
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Main responsibilities
- Manage and supervise the daily operational activities of the teams.
- Coordinate workflows to ensure efficiency and quality of service.
- Monitor KPIs and performance, implementing continuous improvements.
- Support the resolution of complex issues and manage escalations.
- Promote team training and professional development.
- Collaborate with other departments to align processes and goals.
Location: Tunis, Les Berges du Lac 1
Hours: Full-time 40 hours per week, 5 working days
Sector: Renewable Energy Photovoltaic
Desired Candidate Profile
Requirements
- Significant experience in operational coordination or leadership roles, preferably in customer service or operations contexts.
- Excellent knowledge of Italian (mandatory C1 level); good knowledge of English (B2); French is a plus.
- Organizational, problem-solving, and motivational leadership skills.
- Knowledge of digital tools (CRM, ticketing software, Microsoft Office).
- Results-oriented and able to work in a dynamic and fast-paced environment.
- Previous experience in the renewable energy sector is a strong added value.
Company Industry
- Power Generation
- Power Distribution
- Energy
- Nuclear Energy
Department / Functional Area
- Administration
Keywords
- Team Leader - Dipartimento Operations
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Enpal B.V.
Enpal il green unicorn 1 in Europa. Enpal is a leading company in the renewable energy sector, specializing in the installation of residential and commercial photovoltaic systems. Founded in Berlin in 2017 and active in Italy since 2023, we are already a leading player with over 55,000 satisfied customers. Our mission is to make solar energy accessible and affordable, contributing to the transition to a more sustainable future. We offer complete solutions for 360-degree energy independence, integrating photovoltaic systems, wallboxes, and heat pumps with cutting-edge digital technologies. At Enpal, we aim to reduce energy costs and environmental impact by offering sustainable energy.