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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
This role requires a balance of business process understanding and technical breadth and an ability to operate in a flexible and agile way to drive efficiency and improvements to the Manufacturing, Technical, Engineering and Quality and Lab Products.
Responsibilities
- Provide technical support for business systems, ensuring they operate effectively.
- Troubleshoot and resolve system issues to minimize downtime.
- Collaborate with teams to identify and implement system improvements.
- Manage system access, training, and user support.
- Ensure data accuracy and consistency across platforms.
- Monitor system performance and create reports to track key metrics.
Qualifications/Skills
Basic:
- Bachelor s degree in Computer Science, Information Technology, or a related field.
- At least 4 years of experience in a technical support or similar role.
- Strong problem-solving skills and attention to detail.
- Ability to work collaboratively in a team environment.
- Proficiency in tools like SharePoint or similar platforms.
- Strong communication skills in English.
Preferred:
- Experience in the pharmaceutical or healthcare industry.
- Familiarity with data visualization tools like Power BI.
- Knowledge of cloud platforms (e.g., AWS, Azure).
- Experience with system integration and data management.
- Certification in IT-related fields (e.g., ITIL, CompTIA).
Work Arrangement
This role is on-site and based in Saudi Arabia.
Desired Candidate Profile
Basic:
- Bachelor s degree in Computer Science, Information Technology, or a related field.
- At least 4 years of experience in a technical support or similar role.
- Strong problem-solving skills and attention to detail.
- Ability to work collaboratively in a team environment.
- Proficiency in tools like SharePoint or similar platforms.
- Strong communication skills in English.
Preferred:
- Experience in the pharmaceutical or healthcare industry.
- Familiarity with data visualization tools like Power BI.
- Knowledge of cloud platforms (e.g., AWS, Azure).
- Experience with system integration and data management.
- Certification in IT-related fields (e.g., ITIL, CompTIA).
Company Industry
- Pharma
- Biotech
- Clinical Research
Department / Functional Area
- IT Software
Keywords
- Tech Analyst
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GlaxoSmithKline
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases to impact health at scale.
https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/Saudi-Arabia---Jeddah/Tech-Analyst_428390