Tech Delivery Enablement Specialist
PricewaterhouseCoopers
Posted on 28 Aug
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
The Tech Delivery Enablement Specialist role focuses on supporting project delivery lifecycles and enabling tools and assets within PwC s Technology Managed Services. The position involves coordination, onboarding, documentation management, and deployment of reusable assets to improve operational efficiency and standardization.
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Delivery coordination and support: The specialist maintains project delivery plans, tracks milestones, manages resource profiles, identifies delivery risks and dependencies, and collaborates with third-party vendors to fill capability gaps. They also act as the SME for vendor Joint Business Reviews (JBRs).
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Transition and asset management: Responsibilities include coordinating onboarding activities post-contract, distributing onboarding kits and documentation, tracking readiness during transitions, researching and evaluating new delivery tools, maintaining standardized templates and documentation, and improving toolsets based on feedback.
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Reporting and enablement: The specialist supports updating delivery performance dashboards, preparing review materials for leadership, collaborating with analytics teams, maintaining knowledge repositories, conducting training sessions, and promoting consistent use of reusable delivery assets.
Key Responsibilities
Delivery Support & Coordination
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Assist in maintaining integrated project delivery plans, tracking milestones, resource capacity, sprint health, and backlogs.
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Collaborate with workstream leads to identify delivery risks, dependencies, and impediments.
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Initiate and track resource profile requests from our different delivery channels.
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Work with third party vendors to identify profiles to fill internal capability gaps.
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Act as the JBR SME to initiate, refresh, and track vendor JBRs.
Transition & Mobilization Support
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Support the coordination of onboarding activities post-contract award, including knowledge transfer and team mobilization tasks.
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Distribute and maintain onboarding kits, SOPs, and project startup documentation.
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Track readiness and flag risks or delays during transition phases.
Asset & Tools Management
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Research new delivery tools, gather pricing, lead evaluations, and provide findings and recommendations to leadership.
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Support the curation and upkeep of standardized delivery templates, trackers, dashboards, and playbooks.
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Manage documentation version control, storage, and accessibility for delivery teams.
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Gather feedback from active engagements to improve existing toolsets and frameworks.
Reporting & Dashboards
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Support the updating of delivery performance dashboards and governance trackers with project data (KPIs, issues, resources, etc.).
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Assist in preparing delivery review materials for Monthly/Quarterly Service Reviews and internal leadership reporting.
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Collaborate with data analytics teams to integrate reporting sources when needed.
Knowledge & Enablement
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Maintain internal repositories for delivery enablement assets and knowledge articles.
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Conduct training or onboarding sessions for new team members on tools, frameworks, and delivery standards.
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Help promote consistency in the use of reusable assets across different projects.
Required Skills & Experience
Professional Experience
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Exposure to agile delivery environments, managed services, or consulting projects.
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Experience with service transition, project coordination, reporting, and tracking.
Technical & Delivery Knowledge
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Understanding of cloud, cyber, AES, digital workplace, and ITSM.
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Experience working with and managing relationships with third party vendors.
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Familiarity with delivery methodologies: Agile, ITIL, Waterfall, or hybrid models.
Desired Candidate Profile
Required Skills & Experience
- Exposure to agile delivery environments, managed services, or consulting projects.
- Experience with service transition, project coordination, reporting, and tracking.
Required Skills
- Strong English and Arabic reading and writing skills.
- Strong communication, organization, and coordination skills.
- Ability to work independently and manage multiple delivery support tasks.
- Comfortable collaborating across technical, operational, and commercial teams.
Preferred Qualifications
- Bachelor's degree in information systems, Engineering, Business, or related fields.
- Certifications in ITIL, Agile, or PMP are advantageous.
- Experience in knowledge management, content governance, or delivery tool configuration is a plus.
Company Industry
- Accounting & Auditing
Department / Functional Area
- IT Software
Keywords
- Tech Delivery Enablement Specialist
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PricewaterhouseCoopers
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 157 countries with more than 208,000 people who are committed to delivering quality in assurance, advisory and tax services. At PwC, we measure success by our ability to create the value that our clients, our people and the wider investing public are looking for.Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. Let us apply our world-class capabilities to your business goals.
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