Technical Advisor
INTELCIA
Posted on 5 Apr
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
The technical support customer service representative's main task is to remotely collect and process requests from users experiencing difficulties with computer equipment. Reporting to the team leader, their role includes:
- To solve technical problems of operation and maintenance by processing questions and providing technical solutions according to quality and time requirements.
Before taking on the mission, comprehensive training is provided to prepare him for the responsibilities that will be entrusted to him.
Desired Candidate Profile
- Parfaite ma trise de la langue fran aise, avec une bonne aisance l oral comme l crit
- Sens de l coute et de l orientation.
- Bonne capacit de diagnostic et d'analyse.
- Formation r ussie en rapport avec la comp tence technique demand e
Company Industry
- Call Center
- BPO
- KPO
- Outsourcing
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Conseiller Technique Lectrom Nager
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