Send me Jobs like this
Experience
2 - 3 Years
Job Location
Dubai(Jebel Ali) - United Arab Emirates (UAE)
Education
Bachelors in Computer Application(Computers)
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
KEY ACCOUNTABILITIES
Troubleshooting
Provides second level of troubleshooting for hardware and software and following the support provided by the team members
Liaises with the IT Helpdesk and IT security team to support the users during provision system support
Installs and performs repairs to hardware, software, and peripheral equipment to ensure minimised downtime for users
Refers to technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems and to provide technical assistance and support
Reviews Help Desk logs and maintains records of daily data communication transactions, problems and remedial action taken, and installation activities for review, planning and forecasting purposes
Safety, Quality & Environment
Ensures compliance to all relevant safety, quality and environmental management policies, procedures and controls across the section in order to guarantee employee safety, legislative compliance and a responsible environmental attitude
Related Assignments
Performs other related duties or assignments as directed
AUTHORITY/ DECISION MAKING
Guidelines
Thinking within clearly defined policies, standards and specific objectives
Decision Making:
Direction of work is subject to practices and procedures, output is managed
Desired Candidate Profile
QUALIFICATIONS & SKILLS
Minimum Qualifications
Bachelors degree in computer science or equivalent
Minimum Experience
2-3 years experience in computer field. Experience of managing hardware and software troubleshooting Knowledge of possess good communication skills and has to be fluent in English
Skills
Knowledge in hardware repairing such as PCs, Laptops, Windows Operating System
Have Knowledge of Active Directory
Desktop and laptop break fix experience
Experience with Platforms including HP, Windows XP and 7, MS Office Suite
Employment Type
- Full Time
Company Industry
Department / Functional Area
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
EMIRATES GLOBAL ALUMINIUM (EGA)
Emirates Global Aluminium (“EGAâ€) is a 50/50 jointly venture company held by Mubadala Development Company of Abu Dhabi and the Investment Corporation of Dubai. EGA is an aluminium conglomerate with interests in bauxite/alumina and primary aluminium smelting; with plans for significant local growth and international expansion.
Radhwan AlShaikh Malik AlMadani - Snr. Manager, Recruitment
P.O. Box 3627, Dubai United Arab Emirates UnitedArabEmirates, Dubai, United Arab Emirates (UAE)
Similar Jobs
IT Support Assistant
AL MARINA INVESTMENT - SOLE PROPRIETORSHIP L.L.C.
- 1 - 5 Years
- Abu Dhabi - United Arab Emirates (UAE)
IT Support Specialist
Confidential Company
- 2 - 8 Years
- Dubai - United Arab Emirates (UAE)
IT Support Engineer
Information Systems Associates FZE
- 4 - 6 Years
- Sharjah - United Arab Emirates (UAE)