Technical Analyst

Tawteen

Main Responsibilities & Tasks

Key Responsibilities & Tasks

Technical Analysis

Conduct comprehensive technical analysis of bus operations, identifying trends, areas for improvement, and potential risks

Analyze data from various sources, including maintenance records, operational logs, and customer feedback

Develop and maintain technical models, simulations & predictive analytics

Problem-Solving

Troubleshoot complex technical problems, collaborating with cross-functional teams to resolve issues

Conduct root cause analysis, identifying underlying causes and developing corrective actions

Implement and verify solutions, ensuring effectiveness & efficiency

Reporting & Documentation

Generate comprehensive technical reports, analyzing data, trends, and recommendations

Maintain accurate, up-to-date records, updating databases and documentation

Develop and maintain technical documentation, including user manuals & guidelines

Innovation & Development

Research and recommend new technologies, innovative solutions & industry best practices

Collaborate with industry experts, attending conferences, workshops, and seminars

Develop and implement process improvements, enhancing operational efficiency

Stakeholder Support

Provide technical support to stakeholders, including customers, drivers, and maintenance staff

Communicate complex technical information, ensuring clarity and understanding

Develop training materials, conducting workshops and training sessions

Other Tasks

Job descriptions are written to reflect major accountabilities and will not describe all the tasks which may be performed by an individual. The incumbent shall perform any additional related duties assigned by the respective line manager to meet operational requirement

Confidentiality

The incumbent shall ensure the highest standards are followed to safeguard the sensitive and confidential data of Mowasalat