Technical Consulting Professional - Cloud

Alnafitha IT

 Business Overview:

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.

As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.

Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction.

Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability

At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.

Job Summary/Objective

The Technical Consulting Professional at Alnafitha IT is responsible for providing guidance and solutions across diverse technology domains. This role involves assessing client needs, delivering tailored technology solutions, and ensuring successful project execution to enhance client operations and drive business value.

Key Responsibilities:

Client Needs Assessment

Lead engagements to understand complex client IT requirements by conducting in depth discussions and strategic assessments with clients to ensure comprehensive understanding and alignment of business goals

Oversee evaluations of existing systems by directing teams in analyzing system performance and identify critical gaps to drive strategic improvements that enhance client operations

Solution Design and Implementation

Design and approve implementation of plans by collaboration with senior leadership to define project scope and objectives to ensure solutions align with broader business strategies and clients needs

Manage the technical implementation process by coordinating resources and schedules to ensure timely deployment and guarantee successful execution while minimizing client disruption

Support and Troubleshooting

Offer direct support for teams in resolving complex client issues by establishing frameworks for support and escalation processes to ensure high levels of client satisfaction through effective issue management

Requirements

Qualifications

• Education: Bachelor s degree in computer science or a related field; master s degree in relevant field
  
• Experience: 6-8 years of experience in business applications, technical consultant or related position
  
• ITIL Foundation (Must)
  
• Microsoft Certified: Azure Solutions Architect Expert (Must)
  
• AWS Certified Solutions Architect professional (Must)
  
• MCSE: Core Infrastructure (Must)
  
• MCSE: Messaging (Must)
  
• Experience in the following technology: +7 (Microsoft: Active Director, SSO/Federation, Azure AD, Microsoft Exchange)
  
• Experience on Microsoft Exchange 2016/ 2013 / 2010 server, Mail Flow, Exchange Online, Client connectivity (On-prem and cloud), Device management, Load balancing, Authentication and Hybrid Identity technologies.
  
• Experience with migration of Exchange customers to Office 365 and end to end support and troubleshooting experience of Exchange Online and Office 365 Hybrid solutions.
  
• Additional skills in Exchange Online Protection, Antigen/Forefront Protection for Exchange.
  
• Experience in AD Security (ATA, AD backup and recovery, security practices and AD health check)
  
• Knowledge of Microsoft Server features (ADFS DFS RMS WSUS WDS CA IIS).
  
• Knowledge of Virtualization (Microsoft Hyper-V, VMWare).
  
• Basic knowledge in SQL database administration and implementation.
  
• Solid understanding of client/server, networking, and Internet technologies fundamentals.
  
• Experience with Cloud technology [Saas, Iaas, and Paas]
  
• Good knowledge for AWS
  
• Familiar with different migration scenarios
  
• Active directory, and virtualization