Technical Engineer - Cooking and Refrigeration Equipment

Al Jouda Catering Equipment

Type: Full-Time

Department: Technical Services

Key Responsibilities:

• Installation and Maintenance: Install, troubleshoot, and maintain industrial kitchen equipment, focusing on cooking and refrigeration units.
• Technical Support: Provide on-site and remote technical support to clients, addressing and resolving equipment issues promptly.
• Preventive Maintenance: Develop and implement preventive maintenance schedules to ensure equipment operates at optimal performance.
• Customer Training: Train clients on the proper use and maintenance of equipment to enhance their operational efficiency.
• Documentation: Maintain accurate records of service calls, maintenance activities, and equipment performance.
• Collaboration: Work closely with the sales and customer service teams to ensure seamless support for our clients.

Qualifications:

• Education: Diploma in mechanical/electrical engineering or equivalent in related fields.
• Experience: Minimum of 2 years of experience in technical support or maintenance of industrial kitchen equipment.
• Technical Skills: Strong knowledge of cooking and refrigeration equipment, including troubleshooting and repair techniques.
• Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical clients.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to work independently and under pressure.
• Customer Service: A commitment to providing exceptional customer service and building long-lasting client relationships.
• Certifications: Relevant technical certifications are a plus.

Why Join Al Jouda Trading?

• Innovative Environment: Work with cutting-edge industrial kitchen equipment and be part of a team that values innovation and quality.
• Professional Growth: Opportunities for continuous learning and career advancement within the company.
• Supportive Team: Join a collaborative and supportive team dedicated to excellence and customer satisfaction.
• Competitive Compensation: Attractive salary package and benefits, including health insurance, paid time off, and more.