Technical Legal Advisor
DXC Technology
Employer Active
Posted 4 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Description:
Key Responsibilities
1. Requirements Gathering & Process Mapping
Participate in discovery workshops with legal stakeholders.
Translate legal processes (intake, matter management, contract review, litigation workflows, etc.) into clear functional requirements.
Provide insight into legal terminology, regulatory obligations, and operational nuances.
Support creation of process maps and user stories that reflect legal standards.
2. Act as a Bridge Between Legal Teams and ServiceNow Delivery
Serve as the domain expert to inform designers, BAs, and developers.
Clarify legal context behind workflows, approvals, confidentiality requirements, and decision points.
Ensure technical solutions align with real-world legal practice.
3. Workflow Validation & Compliance Alignment
Review proposed designs and configurations to ensure they reflect correct legal logic.
Identify legal risks, compliance constraints, or mandatory steps that must be preserved.
Validate ServiceNow LSD workflows for accuracy, completeness, and legal integrity.
4. Legal Roles, Permissions & Access Control Guidance
Advise on legal role structures (e.g., General Counsel, Paralegal, Legal Admin).
Define access rules based on ethics, confidentiality, privilege, and jurisdictional requirements.
Support creation of role-based access models.
5. Testing & Quality Assurance (UAT Support)
Develop test cases representing real legal scenarios and exceptions.
Participate in User Acceptance Testing to validate legal workflows, templates, forms, and matter handling.
Sign off on legal accuracy and operational fit.
6. Documentation & Governance Support
Assist in drafting process documentation, user guides, and legal workflow definitions.
Support governance decisions on template management, document handling, and workflow updates.
Advise on ongoing operational improvements post go-live.
7. Change Management & User Adoption
Support onboarding and training of legal users by explaining system logic in legal terms.
Help legal staff understand how ServiceNow supports compliance, workflow transparency, and efficiency.
Act as a trusted liaison between the implementation team and legal department.
Skills
Excellent communication, able to explain legal concepts to technical teams.
Strong analytical and problem-solving skills.
Ability to map legal processes and define requirements clearly.
Understanding of confidentiality, privilege, and compliance constraints.
Desired Candidate Profile
Required Qualifications
Education & Knowledge
Bachelor of Law, or equivalent legal education.
Strong understanding of legal operations, workflows, and terminology.
Knowledge of legal intake processes, matter management, or contract lifecycle workflows.
Experience
Experience working with legal departments, law firms, or legal operations teams.
Familiarity with digital transformation or workflow automation projects (ServiceNow experience preferred but not mandatory).
Experience aligning legal processes with operational or technical systems.
Preferred Qualifications
Prior experience with ServiceNow LSD, Legal Operations technology, or legal workflow tools.
Experience in cross-functional implementation teams.
Knowledge of data privacy regulations impacting legal workflows (GDPR, CCPA, etc.).
Company Industry
- IT - Software Services
Department / Functional Area
- IT Software
Keywords
- Technical Legal Advisor
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