Technical Operations Manager
Al Raedah Finance
Employer Active
Posted 14 hrs ago
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Experience
6 - 10 Years
Job Location
Education
Bachelor of Science(Computers)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
1. Bridge Between Global and Local Teams
- Serve as the primary liaison between Tray KSA, Tray US, and Alraedah Digital.
- Translate commercial priorities into technical requirements and vice versa.
- Ensure consistent and transparent communication across all stakeholders.
- Challenge and negotiate technical and product decisions from the U.S. team to ensure local market fit.
2. Technical Delivery and Integration
- Oversee integrations with local accounting, payments, and compliance systems to meet Saudi regulatory and business needs.
- Manage and monitor the technical rollout and testing of Tray Lite, ensuring compatibility with global Tray architecture.
- Anticipate and mitigate risks caused by backend changes from the U.S. platform that could impact KSA operations.
- Maintain an overview of system architecture, API dependencies, and local customization requirements.
3. Product Support and Evolution
- Support the continued evolution of Tray Lite transforming it from a pilot prototype into a stable, market-ready solution.
- Collaborate with product and engineering teams to define the roadmap and future vision for Tray Lite and Sajal.
- Ensure user feedback loops are structured, analyzed, and communicated effectively to guide development decisions.
4. Regulatory and Compliance Assurance
- Oversee technical compliance for ZATCA e-invoicing and related regulations through Sajal.
- Ensure all integrations and product updates adhere to local laws and standards.
- Collaborate with legal and compliance teams to ensure secure and compliant data handling.
Desired Candidate Profile
Qualifications and Experience
- Education: Bachelor s or Master s degree in Computer Science, Engineering, or related technical field.
- Experience: 6 10 years in technical operations, product management, or engineering leadership within SaaS, fintech, or POS systems (preferably in restaurant POS systems).
- Proven experience working in multi-regional technology environments or cross-border projects.
- Strong understanding of API integrations, POS architecture, and cloud-based software systems.
- Experience with ZATCA-compliant e-invoicing or similar regulatory technologies is a strong advantage.
- Track record of managing projects that bridge technical and commercial objectives.
Skills and Competencies
- Technical fluency: Deep understanding of software systems, APIs, and integrations.
- Operational leadership: Ability to balance technical performance, scalability, and compliance.
- Stakeholder management: Skilled at aligning global product priorities with local business needs.
- Analytical and problem-solving mindset with strong attention to detail.
- Excellent communication in both technical and business contexts.
- Cultural adaptability and ability to work effectively across U.S. and Saudi teams.
Company Industry
- Banking
- Financial Services
- Broking
Department / Functional Area
- Engineering
Keywords
- Technical Operations Manager
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