Technical Service Specialist
Medtronic
Employer Active
Posted 6 hrs ago
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Experience
5 - 10 Years
Job Location
Education
Bachelor of Science(Chemistry)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Responsibilities may include the following and other duties may be assigned:
- Lead and execute installations and commissioning of new equipment.
- Perform preventive maintenance as per service manual checklist. Perform appropriate testing to confirm system functionality according to the manufacturer's specifications.
- Attend breakdown calls and perform repairs and troubleshooting independently.
- Provide testing and validation support and data to the Global Service organization.
- Assist in technical support for users of complex systems. Including phone and remote support for users and technical staff.
- Collaborate with other field service engineers to troubleshoot difficult service activities.
- Travel to sites to work as a member of the local team to provide efficient repair/installation support.
Desired Candidate Profile
Required Knowledge and Experience:
- Biomedical bachelor s degree
- Minimum of 5 years of relevant experience medical devices filed. Good knowledge of troubleshooting methods/skills and capital equipment control
- Good experience in Ventilation and Electrosurgical device service
- Systems are primarily used in the operating room, so healthcare / surgical setting experience is required
- Team player with strong interpersonal skills
- Available to travel (around 50% of the time) domestically and internationally and work outside of core office hours
- Advanced English writing and speaking
- advanced Microsoft Office skills
Preferable Experienced professional with a strong background in medical devices within a large capital equipment environment, specializing in robotic surgery service and support. Demonstrated expertise in managing technical service operations, ensuring compliance with legal, regulatory, and quality standardsbr>Physically fit and accustomed to the demands of field service work, including handling and transporting heavy tools and equipment. Skilled in building and maintaining relationships with key opinion leaders (KOLs) and leading figures within the scientific and clinical community.br>Proficient in reporting, data analysis, and documentation, with knowledge of SAP and ServiceMax service management tools.
Company Industry
- Medical
- Healthcare
- Diagnostics
- Medical Devices
Department / Functional Area
- Installation
- Maintenance
- Operations
- Repair
Keywords
- Technical Service Specialist
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Medtronic
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world./p> /p> About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.br>Our Mission to alleviate pain, restore health, and extend life unites a global team of 95,000+ passionate people. br>We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary./p>