Technical & Spare Parts Manager

Client of Worldwide Recruitment Solutions

Employer Active

Posted 14 hrs ago

Experience

7 - 12 Years

Job Location

Iraq - Iraq

Education

Bachelor of Technology/Engineering(Mechanical)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Role Summary
Lead the company s technical problem-solving and spare-parts movement and requests. Provide rapid, expert support to field teams, drive root-cause analysis and propose solutions. Ensure the right parts are available at the right time for installation and maintenance. Build a data-driven inventory strategy (forecasting, min/max, fast-moving items, critical parts, etc.). Translate the Franchisor knowledge into practical training to transfer knowledge and technical expertise to the team; enhancing team s technical level and competencies.

Key Responsibilities

  • Prepare Technical & Spare Parts department quarterly plans to achieve the quarterly objectives of the department in accordance with the plans set by the planning manager and the company quarterly objectives
  • Provide technical support to technical team and sales and sales support team; provide on-call guidance, and corrective instructions to field teams
  • Issue technical guides (technical updates, troubleshooting guides, etc.) maintain technical library for team development and training
  • Conduct and facilitate technical trainings for installation/maintenance/quality teams to increase technical knowledge and skills, and maintain the team updated on technical changes
  • Define and classify spare parts, min/max levels, and fast-moving items; ensure the availability of spare parts
  • Define required spare parts to be purchased and requested in coordination with the installation and maintenance managers
  • Lead and develop a talented, top-performers Technical Advisors; hire, onboard, coach, and manage their performance
  • Manage Technical & Spare Parts budgets and labor pays; check and approve spare parts purchase requests, approve invoices and send it to Finance
  • Set processes and policies related to technical & spare parts works and ensure the team understand and follow it
  • Facilitate regular meetings to discuss progress, challenges, and solutions with the team and stakeholders
  • Prepare and present reports to management, highlighting key metrics, milestones, and issues
  • Contact with Franchisor to ensure better understanding of any technical issues or related to any development on products performed by the team

Desired Candidate Profile

Education: Bachelor s in Mechanical, Electrical, or Mechatronics Engineering (or equivalent); Master Degree is a plus

  • Experience: 7 years of relevant experience preferrable in elevators/escalators or construction businesses, with the last 2 years in a supervisory/managerial position
  • Project Management: Multi-site maintenance portfolios
  • Software: MS Project, Excel & Word, and ability to read AutoCAD
  • Language: Able to read, write, and speak in English, and read and understand technical documents. Proficiency in Arabic language is a must
  • Competencies: Strong Leadership and communication skills, effective problem-solving and decision-making, analytical thinking, team player, high learning aptitude with growth mindset, proactive thinking, adaptability, quality/customer-focused, and knowledge/skills transfer skills

Company Industry

Department / Functional Area

Keywords

  • Technical & Spare Parts Manager

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