Technical Support Agent
VOIS Egypt
Multiple VacanciesEmployer Active
Posted 7 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
20 Vacancies
Job Description
Roles & Responsibilities
- Act as a front-line interface with customers in the UK
- Role involves responding to customers over the phone and resolving their technical-related inquiries.
- Delivering and maintaining an excellent customer experience.
Benefits
- Attractive salary packages.
- Online training.
- Hybrid Work Module (only 2 days from office) after 2 months.
- Laptop provided and headset + Internet allowance.
- Career progression.
- No overnight shifts.
- 5 working days + 2 days off.
- Social and Medical insurance
- Annual balance + Lieu.
- Profit share and annual salary increase after conversion.
Desired Candidate Profile
- English fluency is a must (B2 or higher)
- Graduates, dropouts & Gap-year students can apply.
- Technical background is preferred.
- Egyptian Nationality is a must.
- Excellent communication skills.
- Excellent typing skills.
- Having a previous experience in customer care is a plus.
Company Industry
- Call Center
- BPO
- KPO
- Outsourcing
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Technical Support Agent
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