Technical Support Engineer
IBEX Solutions
Posted 30+ days ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
What You ll Do:
- Identify and troubleshoot hardware & software issues
- Install, configure, and support systems and application
- Diagnose and repair technical faults
- Communicate with customers to resolve issues efficiently
- Provide timely feedback and follow up until resolution
- Support new technology rollouts
- Handle multiple cases and test new technologies
What We re Looking For:
- Experience in technical/desktop support or similar roles
- Familiarity with remote desktop & help desk tools
- Strong problem-solving and attention to detail
- Excellent communication skills in English
- Valid driving license
Desired Candidate Profile
Degree in Computer Science, Engineering, or equivalent
Company Industry
- IT - Software Services
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Technical Support Engineer
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