Technical Support
XApps For Mobile Apps An...
Multiple VacanciesEmployer Active
Posted 15 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
2 Vacancies
Job Description
Roles & Responsibilities
Customer Support and Customer Satisfaction skills
Strong Interpersonal Skills and Analytical Skills
Technical Support knowledge and experience Excellent communication skills, both written and verbal Ability to work well under pressure and manage multiple tasks
Problem-solving skills and the ability to think quickly Previous experience in a similar role is a plus
Desired Candidate Profile
Customer Support and Customer Satisfaction skills
Strong Interpersonal Skills and Analytical Skills
Technical Support knowledge and experience Excellent communication skills, both written and verbal Ability to work well under pressure and manage multiple tasks
Problem-solving skills and the ability to think quickly Previous experience in a similar role is a plus
Bachelor's degree is preferred
- 0-2 years of experience in a technical support, or help desk role.
- Excellent problem-solving and analytical skills with a keen attention to detail.
- Outstanding verbal and written communication skills in Arabic.
- Ability to work effectively in a fast-paced, office-based environment.
- Familiarity with ticketing systems and remote support tools.
- Customer-oriented mindset with a commitment to delivering high-quality service.
- Ability to manage multiple tasks and prioritize effectively under pressure.
- Willingness to learn new technologies and adapt to evolving support requirements.
Company Industry
- IT - Software Services
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Technical Support
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XApps For Mobile Apps An...
Sister company with XApps called Delivery X. Delivery X specialized in providing delivery solutions exclusively for restaurants by offering trained delivery captains and an integrated operational system that combines customer service, operations, and logistics to ensure fast problem-solving and maximum satisfaction for restaurants, captains, and customer/p>