Technical Support ,
Location Solutions
Employer Active
Posted 6 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Become knowledgeable to a high level in all of our products and solutions from a technical and functional aspect.
Technical Support
Be part of the Support team
Technical Training
This will require the candidate to have excellent presentation skills and confidence when speaking in English.
Technical Writing
Compiling technical drawings and instructions for our products and solutions.
Provide technical assistance to colleagues within the company when required.
Answer customer requests using the ERP ticketing system.
Configuring IOT devices based on the customer s requirements
Desired Candidate Profile
Ability to understand and work with all types of clients.
Highly customer-oriented.
Presentable, hardworking, enthusiastic, persuasive, and confident with a positive attitude.
Advanced computer and software skills MS Office included.
Attention to detail, systematic approach to problem-solving.
Professional attitude and behavior, customer-focused.
Highly organized, assertive, decisive, and patient.
Ability to build relationships with customers
Ability to work well both with a group and independently
Out of the box thinking mindset; is willing to learn and work in a dynamic environment
Driving License is a plus.
Graduate of BSECE or BSCpE is an advantage
Company Industry
Department / Functional Area
Keywords
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Location Solutions
Our GCC headquarters is situated in Dubai, UAE. We are looking for a Support Engineer.