Technical Support Specialist
dormakaba
Employer Active
Posted 5 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
We are looking for a Technical Support & Commissioning Engineer to join our regional team based in the UAE. The role focuses on commissioning Access Control Systems (ACS) projects, providing 2nd-level technical support to partners and customers, and delivering operator and technical trainings.
Key Responsibilities
- Commission ACS projects across the MEA Region.
- Provide technical support and troubleshooting in line with SLAs and warranty coverages.
- Develop and conduct technical training course for partners and customers.
- Support R&D pilots, product release testing, and share knowledge internally.
- Prepare and submit regular checkpoint reports.
Desired Candidate Profile
Diploma in Electronics (Bachelor s in Electrical/Electronics/IT preferred).
3+ years experience in technical service, commissioning, or troubleshooting in Extra Low Voltage (ELV) solutions.
Knowledge of IT systems, networking, and databases (Microsoft SQL/Oracle).
Strong communication, analytical, and problem-solving skills.
Training delivery experience is an advantage.
Company Industry
Department / Functional Area
Keywords
- Technical Support Specialist
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