Technician Supervisor - Gaming Technicians
Wynn Al Marjan Island
Posted on 26 Feb
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Experience
3 - 7 Years
Job Location
Education
Bachelor of Technology/Engineering
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
The primary duties and responsibilities of this role are:
- Supervise daily activities of gaming technicians, ensuring timely response to service calls, repairs, and preventive maintenance
- Monitor gaming machine performance, identifying recurring issues and escalating concerns as needed
- Assign tasks and manage technician schedules to ensure adequate coverage across all shifts
- Provide on-the-job training, coaching, and technical guidance to team members
- Ensure all technical operations comply with UAE gaming regulations, Wynn Resorts internal controls, and manufacturer specifications
- Maintain accurate and up-to-date maintenance logs, machine configuration records, and regulatory documentation
- Assist in coordinating with gaming equipment manufacturers and service providers for technical support and repairs
- Monitor inventory levels of spare parts, tools, and consumables, ensuring availability for daily operations
- Stay informed on new gaming technologies, system updates, and equipment enhancements
- Support integration of new gaming platforms, cashless systems, and digital interfaces
- Collaborate with IT, Surveillance, and Gaming Operations to maintain system connectivity and operational reliability
Desired Candidate Profile
Diploma or technical certification in Electronics, Engineering, Information Technology, or related field (preferred)
- Minimum 3 5 years of experience in electronic gaming machines or gaming equipment maintenance
- Previous experience in a lead or senior technician role within a regulated gaming environment
- Strong understanding of electronic gaming machines and table game hardware, software, and networking fundamentals
- Ability to work evenings, weekends, and holidays based on operational needs
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Engineering
Keywords
- Technician Supervisor - Gaming Technicians
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