Tele-sales Officer

Client of Ultimate Peaks Talent & Strategy

Key Responsibilities:

• Make outbound calls to potential customers and provide a clear overview of products or services.
• Understand customer needs and suggest appropriate solutions to encourage purchasing.
• Achieve or exceed daily/weekly/monthly sales targets.
• Follow up with interested customers and efficiently close sales deals.
• Accurately document all data and calls using the Bevatel system.
• Handle inquiries and objections professionally and persuasively.
• Prepare regular reports on the number of calls, acquired opportunities, and closed deals.
• Collaborate with the sales team to ensure overall target achievement.
• Conduct post-sale follow-ups to enhance loyalty and encourage repeat sales.

Requirements:

• Saudi nationality.
• Minimum of 1 year of experience in telesales or customer service (preferably within the sports sector).
• Strong persuasion, negotiation, and deal-closing skills.
• Ability to work under pressure and achieve monthly targets.
• Excellent verbal communication and a professional demeanor when dealing with diverse customer segments.
• Proficiency in computer use and cloud-based systems (such as Google Workspace or Microsoft Office).
• Familiarity with call center management systems (Bevatel or similar platforms).
• Proficiency in English is an added advantage.