Telecommunication Engineer
Telecom Egypt
Posted on 13 Mar
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Experience
0 - 3 Years
Education
Bachelor of Technology/Engineering(Electronics/Telecomunication)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Maintenance Engineer Responsibilities:
- Proactively monitor systems for repair needs to prevent customer complaints and ensure efficient service delivery.
- Handle customer complaints through emails/phone calls, open trouble tickets, and implement solutions to minimize disruptions.
- Adhere to all policies, processes, and operating procedures for consistent work execution.
- Execute complex day-to-day operations to comply with standards and ensure work continuity.
- Collaborate with relevant team members to gather information for solution implementation.
- Monitor customer satisfaction regarding responsiveness and repair times to analyze feedback and strategize improvement plans.
- Maintain computer records and reports, including trouble tickets and fault recovery documents, ensuring accuracy and currency.
- Continuously update skills and knowledge in alignment with evolving technology to effectively fulfill job requirements.
Planning Engineer Responsibilities:
- Identify and address project issues to ensure timely and budget-conscious project completion.
- Supervise the implementation of integrated systems for optimal quality and functionality.
- Document project milestones, requirements, and outcomes for comprehensive project tracking.
Desired Candidate Profile
Bachelor s degree in Electronic and Communication engineering
- 0 To 3 years of relevant experience.
- Experience in deploying, managing and troubleshooting network infrastructure
- Flexible work schedule and ability to perform effectively under pressure.
- Proficiency in incident response and quick decision-making
- Knowledge of cloud computing
- Project management basics or PMP knowledge
- Relevant certifications like Cisco Certified Network Associate (CCNA) are advantageous.
- Understanding of Telecom fundamentals, network architecture, protocols, and technologies such as GSM, CDMA, LTE, and VoIP, 4G, 5G, Packet Core, IP Multimedia System.
- Familiarity with MPLS Network and cloud computing.
- Strong diagnostic skills and experience with server management and monitoring tools.
- Excellent communication skills and proficiency in scripting.
Company Industry
- Telecom
- ISP
Department / Functional Area
- Telecom Engineering
- Communications Engineering
Keywords
- Telecommunication Engineer
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Telecom Egypt
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