Telecommunication Engineer

Telecom Egypt

Posted on 13 Mar

Experience

0 - 3 Years

Job Location

Giza - Egypt

Education

Bachelor of Technology/Engineering(Electronics/Telecomunication)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Maintenance Engineer Responsibilities:

  • Proactively monitor systems for repair needs to prevent customer complaints and ensure efficient service delivery.
  • Handle customer complaints through emails/phone calls, open trouble tickets, and implement solutions to minimize disruptions.
  • Adhere to all policies, processes, and operating procedures for consistent work execution.
  • Execute complex day-to-day operations to comply with standards and ensure work continuity.
  • Collaborate with relevant team members to gather information for solution implementation.
  • Monitor customer satisfaction regarding responsiveness and repair times to analyze feedback and strategize improvement plans.
  • Maintain computer records and reports, including trouble tickets and fault recovery documents, ensuring accuracy and currency.
  • Continuously update skills and knowledge in alignment with evolving technology to effectively fulfill job requirements.

Planning Engineer Responsibilities:

  • Identify and address project issues to ensure timely and budget-conscious project completion.
  • Supervise the implementation of integrated systems for optimal quality and functionality.
  • Document project milestones, requirements, and outcomes for comprehensive project tracking.

Desired Candidate Profile

Bachelor s degree in Electronic and Communication engineering

  • 0 To 3 years of relevant experience.
  • Experience in deploying, managing and troubleshooting network infrastructure
  • Flexible work schedule and ability to perform effectively under pressure.
  • Proficiency in incident response and quick decision-making
  • Knowledge of cloud computing
  • Project management basics or PMP knowledge
  • Relevant certifications like Cisco Certified Network Associate (CCNA) are advantageous.
  • Understanding of Telecom fundamentals, network architecture, protocols, and technologies such as GSM, CDMA, LTE, and VoIP, 4G, 5G, Packet Core, IP Multimedia System.
  • Familiarity with MPLS Network and cloud computing.
  • Strong diagnostic skills and experience with server management and monitoring tools.
  • Excellent communication skills and proficiency in scripting.

Company Industry

Department / Functional Area

Keywords

  • Telecommunication Engineer

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com