Telephone Operator

AccorHotel

Employer Active

Posted on 12 Apr

Experience

0 - 3 Years

Job Location

Cairo - Egypt

Education

Bachelor of Arts

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Answers incoming calls, connects them to the appropriate extensions and takes down messages when necessary.

  • Receives and places long distance and overseas calls; computes and records charges, informs guest and forwards charges immediately to Front Office Cashier.
  • Screens incoming calls for guest when requested.
  • Updates room rack in Telephone Exchange.
  • Handles wake-up calls and requests for directory assistance from guests; gives general information to guests.
  • Handles emergency communications for the hotel.
  • Maintains cleanliness and order of work area.
  • Performs duties as may be assigned.

Desired Candidate Profile

Bachelor's in Tourism , Languages or any related Field.

- ( 0-3 ) years experience working with Opera or a related system.

- Fluency in English is a must.

- Additional languages are a plus.

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Telephone Operator

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AccorHotel

Gr nde f r Accor zu arbeiten?br> Wir sind weit mehr als ein weltweit f hrendes Unternehmen. Wir empfangen Dich so, wie Du bist und bei uns findest Du einen Beruf und eine Marke, die zu Deiner Pers nlichkeit passen.br> Wir unterst tzen Dich dabei, jeden Tag zu wachsen und zu lernen. Wir sorgen daf r, dass Deine Arbeit einen Sinn in Deinem Leben hat und dass Du auf Deiner Reise mit uns die grenzenlosen M glichkeiten von Accor erkunden kannst.br> Bei Accor kannst Du jedes Kapitel Deiner Geschichte selber schreiben, und gemeinsam k nnen wir die Gastronomie und Hotellerie von morgen ver ndern. Entdecke das Leben, das Dich bei Accor erwartet, besuche https://careers.accor.com/.br> Tu das, was Du liebst, trage etwas f r die Gemeinschaft in der Welt bei, und wage es den Status quo in Frage zu stellen! #BELIMITLESS

Read More

https://jobs.smartrecruiters.com/AccorHotel/744000120256627-telephone-operator