Telesales Agent

GFM EGYPT

Multiple Vacancies

Posted on 27 Oct

Experience

1 - 3 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

3 Vacancies

Job Description

Roles & Responsibilities

Responsibilities:

  • Conduct outbound calls to prospective and existing customers to promote products and services.
  • Identify customer needs and provide tailored solutions to drive sales conversions.
  • Maintain accurate records of customer interactions and sales activities in the CRM system.
  • Meet and exceed daily, weekly, and monthly sales targets and KPIs.
  • Follow up on leads and inquiries in a timely and professional manner.
  • Handle objections and resolve customer concerns to ensure a positive experience.
  • Collaborate with team members and share best practices to achieve collective goals.
  • Stay updated on product knowledge, market trends, and competitor offerings.
  • Participate in regular training sessions to enhance sales techniques and customer service skills.
  • Provide feedback to management on customer preferences and market opportunities.

Desired Candidate Profile

1-3 years of experience in telesales, outbound sales, or a similar role.

  • Excellent verbal communication and interpersonal skills.
  • Strong persuasion and negotiation abilities.
  • Ability to work effectively in a fast-paced, office-based environment.
  • Goal-oriented mindset with a proven track record of meeting sales targets.
  • Proficiency in using CRM software and Microsoft Office applications.
  • Strong organizational and time management skills.
  • Ability to handle rejection and remain resilient under pressure.
  • Attention to detail and accuracy in data entry.
  • Willingness to work flexible hours if required.

Company Industry

  • Engineering Design & Consulting

Department / Functional Area

  • Sales
  • Business Development

Keywords

  • Telesales Agent

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GFM EGYPT

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