Telesales Agent
Over IP
Employer Active
Posted on 31 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Make outbound calls to potential and existing customers to introduce company products and services.
- Generate and qualify leads for IT infrastructure, networking, cloud, and cybersecurity solutions.
- Maintain a solid understanding of company offerings, such as servers, storage, firewalls, virtualization, and cloud services.
- Schedule meetings and product demos for Sales Account Managers.
- Build and maintain an accurate database of leads, prospects, and customer interactions in CRM.
- Follow up with clients through phone calls and emails to maintain engagement and close deals.
- Coordinate with the marketing team for campaigns, email blasts, and event invitations.
- Achieve weekly and monthly KPIs (calls, meetings, qualified leads, pipeline).
- Provide feedback on market trends, customer needs, and competitor activities.
Desired Candidate Profile
1-3 years of experience in telesales, telemarketing, or a related sales role.
- Excellent verbal communication and interpersonal skills.
- Proven ability to meet or exceed sales targets in a fast-paced environment.
- Strong negotiation and persuasion abilities.
- Comfortable working in an office-based setting with flexible or full-time hours.
- Proficiency in using CRM software and Microsoft Office applications.
- Ability to handle rejection and remain motivated.
- Strong organizational and time management skills.
- Attention to detail and accuracy in data entry.
- Willingness to learn and adapt to new sales techniques and product information.
Company Industry
- IT - Software Services
Department / Functional Area
- Sales
- Business Development
Keywords
- Telesales Agent
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