Telesales Executive

Client of Hire Lebanese

Job Description

Roles & Responsibilities

Desired Candidate Profile

Excellent communication skills: Must be an effective verbal communicator with a professional and friendly phone manner. Strong listening skills are also crucial for understanding customer needs. Negotiation ability: Requires a proven track record of meeting sales targets and strong persuasive and negotiation skills to close deals and handle complaints. Resilience and a positive attitude: You must be able to handle rejection and stress calmly, and remain persistent in the face of customer objections. Customer service orientation: A patient, empathetic, and customer-focused mindset is essential for building rapport and resolving issues. Technology proficiency: Must be familiar with CRM software and other relevant computer programs for recording information and processing orders. Product knowledge: Must be a fast learner with an in-depth understanding of the company's products and services to effectively explain their benefits. Organizational skills: The ability to multitask, manage time effectively, and maintain accurate records is vital for success. Educational background: A Bachelor diploma or equivalent is generally required, though some companies may prefer or require a bachelor's degree in business or a related field.