Telesales & Onboarding Specialist (Fulfillment) Bosta

The Fulfillment Telesales & Onboarding Specialist will be responsible for driving sales and onboarding e-commerce businesses.

Job Description

• Conduct outbound calls to potential E-commerce sellers to discuss their business needs and offer our services.
• Train our clients on how to use our system to create, track & monitor their orders.
• Deliver client-focused solutions based on client needs.
• Ensuring clients are charged the correct price for the service provided.
• Make sure that the new accounts are stable and active during the incubation period.
• Build and maintain relationships with potential and existing customers through regular follow-up calls and emails
• Negotiate and close deals with potential sellers
• Collaborate with other teams to ensure a seamless customer experience
• Maintain accurate and up-to-date records of all sales activities and customer interactions

Job Requirements:

• 1+ year of experience as Fulfillment Tele-sales in the Logistics / E-commerce field.
• Bachelor's degree is a must.
• Excellent communication and negotiation skills
• Strong phone presence and ability to build rapport with potential customers
• Ability to work independently and as part of a team
• Strong organizational skills and ability to manage multiple tasks and priorities