Job Description

Roles & Responsibilities

Plan daily, weekly, and monthly activities for customers to be contacted to reach the maximum profitable relationship to achieve and exceed sales targets required.
Maintain the efficiency of data used monthly to reach the maximum conversion rate out of it.
Communicate with clients to understand their needs and objectives then introduce products or services and generate interest.
Identify current sales process bottlenecks and inconsistencies.
Identify potential customers through data and referrals.
Conduct thorough needs analysis to understand customer requirements.
Present and demonstrate products or services effectively, emphasizing their value and benefits.
Tailor sales presentations to address specific customer needs and pain points.
Provide accurate and detailed product information to customers.
Answer customer inquiries and handle objections persuasively.
Utilize persuasion techniques when necessary to close sales.
Handle customer phone calls and emails politely, professionally, and promptly.
Behave respectfully and professionally to reinforce and elevate the business reputation and brand.
Qualify leads and prioritize sales opportunities based on potential.
Managed and updated customer information, sales activities, and progress in CRM systems. State the customers on the right stage on CRM and apply the pipeline data validation process based on stages.
Enroll students as an application on admission.
Meet or exceed assigned sales targets and objectives.

Desired Candidate Profile

Telesales Representative
ECC Group

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