Telesales Representative

Eqlaa

Posted 30+ days ago

Experience

2 - 7 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Conduct outbound calls to prospective and existing customers to promote products and services.

  • Identify customer needs and provide tailored solutions to maximize sales opportunities.
  • Maintain accurate records of customer interactions and sales activities in the CRM system.
  • Achieve and exceed monthly sales targets and performance metrics.
  • Follow up on leads generated through marketing campaigns and other channels.
  • Handle customer inquiries, objections, and complaints in a professional manner.
  • Collaborate with the sales team to develop effective sales strategies.
  • Stay up-to-date with product knowledge and industry trends.
  • Provide feedback to management on customer needs, problems, interests, and potential for new products and services.
  • Participate in regular training sessions and team meetings to enhance skills and knowledge.

Desired Candidate Profile

2-5 years of proven experience in telesales, telemarketing, or a similar sales role.

  • Excellent verbal communication and interpersonal skills.
  • Strong persuasive and negotiation abilities.
  • Ability to work independently and as part of a team in an office environment.
  • Goal-oriented mindset with a track record of meeting or exceeding sales targets.
  • Proficiency in using CRM software and Microsoft Office Suite.
  • Strong organizational and time management skills.
  • Ability to handle rejection and remain motivated.
  • Attention to detail and accuracy in data entry.
  • Flexible and adaptable to changing priorities and targets.

Company Industry

Department / Functional Area

Keywords

  • Telesales Representative

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