Telesales Representative

Adaptix360

Multiple Vacancies

Posted on 22 Oct

Experience

1 - 2 Years

Job Location

Giza - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

10 Vacancies

Job Description

Roles & Responsibilities

  • Initiate outbound calls to prospective and existing customers to promote products and services.
  • Listen actively to customer needs and tailor solutions to meet their requirements.
  • Utilize strong soft skills to build rapport, trust, and long-term relationships with clients.
  • Effectively communicate product features, benefits, and value propositions.
  • Handle objections and resolve customer concerns with professionalism and empathy.
  • Achieve and exceed individual and team sales targets within set timeframes.
  • Maintain accurate records of customer interactions and sales activities in CRM systems.
  • Collaborate with cross-functional teams to ensure seamless customer experience.
  • Stay updated on product knowledge, industry trends, and best telesales practices.
  • Participate in regular training sessions to enhance communication and sales techniques.

Desired Candidate Profile

  • 1-2 years of experience in telesales, telemarketing, or a similar customer-facing role.
  • Exceptional verbal communication and active listening skills.
  • Demonstrated ability to build rapport and trust with diverse customers.
  • Strong problem-solving skills and a customer-centric mindset.
  • Proficiency in using CRM software and remote communication tools.
  • Self-motivated with a results-driven approach to achieving sales targets.
  • Ability to work independently and efficiently in a remote environment.
  • Adaptability to changing priorities and customer needs.
  • Excellent time management and organizational skills.
  • Willingness to participate in ongoing training and professional development.
  • Willingness to work with commission base.

Company Industry

Department / Functional Area

Keywords

  • Telesales Representative

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