TeleSales Specialist

PayTech Group

Core Responsibilities and Accountabilities:

• Demonstrated success in achieving or exceeding sales targets through phone-based selling, lead generation, and pipeline management
• Serve as a vital link between our product, marketing, and account management teams - ensuring clients receive timely information and accurate product guidance
• Manage seamless onboarding experience that supports business mission to advance digital payments and financial inclusion in the region
• Awareness of key industry players, regional partnerships, and market opportunities relevant to the ecosystem

Knowledge and Experience:

• Strong ability to sell over the phone, influence decision-makers, handle objections, and close deals effectively
• Understanding of payment product suite (cards, digital payments, merchant solutions) and how they address client needs
• Excellent communication, negotiation, and interpersonal abilities to build trust with clients over the phone
• You are self-motivated, goal-oriented, and able to perform under pressure in a fast-paced, competitive environment

Mandatory Skills:

• A passion to sell financial or digital payment products over the phone and meeting sales targets
• Strong focus on delivering exceptional client experiences, resolving queries quickly, and maintaining long-term relationships
• Excellent communication skills, including articulation (Arabic is a plus)

Preferred Skills:

• Prior experience with financial institutions, fintechs, or large merchants in a sales capacity
• Familiarity with local payment networks (e.g., Mada), fintech trends, and regulatory frameworks (e.g., Central Bank of the UAE)