Telesales Supervisor

QQ English

Posted 30+ days ago

Experience

2 - 3 Years

Job Location

Cairo - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Lead, coach, and motivate a team of telesales representatives to achieve and exceed sales targets.
  • Monitor daily call activities, conversion rates, and KPIs, providing regular feedback and performance reviews.
  • Support team members in handling challenging leads or closing high-value sales opportunities.
  • Implement sales scripts, training materials, and best practices to improve conversion rates.
  • Coordinate with other departments (marketing, customer service, training) to ensure smooth lead handover and customer experience.
  • Analyze team performance data to identify trends, gaps, and areas for improvement.
  • Handle recruitment, onboarding, and continuous training of telesales staff.
  • Maintain a positive and motivating work environment that encourages collaboration and success.

Desired Candidate Profile

  • Minimum 2 3 years experience in telesales or inside sales, with at least 1 year in a supervisory or team lead role.
  • Strong leadership, coaching, and communication skills.
  • Proven track record of achieving and exceeding sales targets in a fast-paced environment.
  • Excellent problem-solving abilities and adaptability.
  • Proficiency in CRM systems and basic data analysis.
  • Conversational to fluent English for effective internal communication.

Company Industry

  • Education
  • Training
  • Teaching
  • Academics

Department / Functional Area

  • Sales
  • Business Development

Keywords

  • Telesales Supervisor

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QQ English

https://wuzzuf.net/jobs/p/kn8qgislbf2d-telesales-supervisor-qq-english-cairo-egypt