Teleseller HELMITECH COMPUTER SOFTWARE DESIGN L.L.C

We are a fast-growing cross-border digital service provider specializing in global payments, financial onboarding, and platform compliance. As part of our India-focused expansion, we are hiring an Operations Specialist in Dubai to help manage payment-related business workflows and support India-linked compliance initiatives.

Key Responsibilities:

• In this position, you will play a key role in delivering professional consulting services, helping clients solve business challenges, achieve strategic objectives, and build long-term partnerships.
• Handle inquiries from new and existing clients, following up on leads generated by marketing campaigns through calls, emails, or online communication to create high-quality engagement
• Ensure the achievement of quarterly business objectives, including project delivery and client satisfaction
• Execute lead generation activities to expand the corporate client base
• Conduct client needs analysis and provide customized consulting solutions that align with their strategic and business goals
• Proactively reach out to potential clients to identify new business opportunities Assist the team in scheduling client meetings, workshops, or project sessions
• Manage and maintain project, ensuring client information and project progress are accurate and up-to-date
• Collect and share industry and market insights to help the team refine services and strategies
• Oversee projects from contract signing to delivery, ensuring client satisfaction and recommending value-added services or follow-up projects when appropriate

Required Skills & Qualifications:

• Knowledge of India’s digital payment systems (e.g. UPI, IMPS, NEFT, RuPay).
• Experience in working in a team in sales-oriented environments
• Long term customer relationship approach
• Ability to identify process improvements
• Fluency in English
• Knowledge of client management
• Knowledge of Salesforce would be a plus

Salary & compensation:

• Base Salary
• Performance Bonus: based on KPIs
• Project-Based Incentives: Additional commission based on business contribution