Territory Services Manager - Red Hat Services
RedHat
Employer Active
Posted on 29 Mar
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Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
As part of the account team, develop relationships with key customer stakeholders to grow services bookings and revenue within your nominated accounts
Actively participate in account planning and strategy sessions and reviews with the wider account team
Closely work with strategic business partners to complement solutions and maximize customer value
Work with the delivery teams, including delivery managers, program and project managers, architects, and consultants, on getting the right offerings scoped to solve customer business needs
Negotiate Services pricing, project costs, and terms
Work closely with internal stakeholders like the Business Affairs, Finance, and Risk Management teams to gain necessary approvals for proposals
Be responsible for and have the ownership of the bookings forecast for the assigned group of accounts or sectors
Provide executive leadership during the whole customer journey, including presales and post-sales phases
Lead Services offerings in specific customer opportunities; call for and guide the formation of opportunity teams (services participation) together with the account manager
Collaborate with business development managers, solutions practices, the Partners and Alliances and Marketing teams, and other territory services managers on wider strategic initiatives and business development activities
Desired Candidate Profile
Ability to create and articulate the value proposition; experience in consultative selling and professional services delivery
Experience & knowledge of the Saudi market & customers, familiarity with the Saudi vision 2030
Knowledge of Red Hat s or competitive technologies that engage and build trust with customer stakeholders at different levels
Understanding of customer business impact as well as the internal impact of projects from a legal, financial, supportability, scalability, and repeatability points of view
Experience working in customer-facing roles like an architect or consultant or in a related presales or services role
Services selling experience including development of statements of work (SoWs), requests for information (RFIs), and requests for proposal (RFPs), pricing, large-scale proposal development, and customer journeys
Experience leading and working in virtual and cross-functional teams
Proven record of closing complex solutions-led deals worth millions of dollars
Good understanding of and real experience designing, selling, and implementing enterprise architectures, including hybrid cloud solutions
Willingness to participate in regular business travel for customer and internal meetings
Company Industry
- IT - Software Services
Department / Functional Area
- Sales
- Business Development
Keywords
- Territory Services Manager - Red Hat Services
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RedHat
Red Hat is the world s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.