Ticketing Agent

Travel Bureau

Employer Active

Posted 10 hrs ago

Experience

3 - 6 Years

Job Location

Lebanon - Lebanon

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Purpose

Responsible for managing ticketing tasks, including booking, issuing, and reissuing tickets for clients.


Job Responsibilities (Company- Specific)

Book, issue, reissue, refund tickets on both sabre and amadeus promptly and accurately.

Compare prices with suppliers to ensure the best value for clients.

Provide support to the Travel Bureau (TB) team with ticketing requests and inquiries.

Ensure smooth communication and coordination to fulfill ticketing needs.

Reissue tickets and compare prices with suppliers to secure the best deals.

Monitor and manage ticketing queues to ensure timely processing.

Resolve any delays or bottlenecks in the ticketing process.

Ensure all related tasks are completed accurately and on time


Standard Responsibilities (Profession Wide)

Maintain a high level of customer service by addressing ticketing-related concerns promptly.


Job Requirements, Qualifications and Skills

Experience in ticketing or travel consulting

Knowledge of ticketing systems and the travel industry

Bachelor s degree in tourism, hospitality, or related field

Travel industry certifications (e.g., IATA) a plus

Strong communication and customer service skills

Proficient in ticketing software and Microsoft Office

Company Industry

Department / Functional Area

Keywords

  • Ticketing Agent

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