Employer Active

Posted 33 min ago

Experience

1 - 2 Years

Education

Any Graduation

Nationality

Any Arab National, Filipino, Indian

Gender

Female

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Manage customer inquiries regarding ticket availability, pricing, and event details, ensuring accurate and timely responses.
  • Process ticket sales efficiently through various platforms, including online systems and in-person transactions, while maintaining high accuracy.
  • Handle customer complaints and issues with professionalism, providing solutions to enhance customer satisfaction and loyalty.
  • Coordinate ticket distribution, ensuring that all tickets are issued correctly and on time, adhering to event-specific protocols.

Desired Candidate Profile

  • High school diploma or equivalent; a degree in hospitality or business is a plus for a more comprehensive understanding of customer service.
  • Minimum of 2 years of experience in ticketing, box office operations, or a related customer service field, demonstrating relevant expertise.
  • Certification in customer service or hospitality management will enhance your candidacy and showcase your commitment to excellence.
  • Experience in the entertainment, sports, or event management industries is highly preferred, as it indicates industry-specific knowledge.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Customer Service Representative
  • Event Sales Associate
  • Event Coordination
  • Ticketing Agent
  • Event Ticketing Specialist
  • Multitasking
  • Ticketing Coordinator
  • Customer Service
  • Ticketing Services Representative
  • Ticketing Software

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