Tourism Manager

C.I.T Travel Egypt

Set the department strategy, action plane

• Maintaining statistical and financial records in addition to managing budgets
• Reporting to the General Manager.
• Set meetings with superiors to advice on strategy and finding out about any local issues and future trends.
• Responsible for managing the team, developing, planning, recruitment, organizing incentives as long as communicating with the sales and marketing departments to accomplish specific objectives.
• Trace daily department s operation and monitoring the achieved numbers through calculating the materialized requests, and finally comparing actual numbers with received monthly report from the accounting department.
• Provide high standards of ongoing training for the team so that they possess sufficient knowledge to present information on the company s products in an accurate and balanced manner.
• Provide and design Travel products on regular basis.
• Prepare the team members quarterly evaluation including the agents the senior agents, supervisors and the manager s assistant.
• Meeting regularly with team members to provide them with the sales figures and plan how they approach their work.
• Dealing with disciplinary matters and customer complaints.
• Managing staff, and staff training needs.
• Liaising with travel partners, including airlines, hotels, online systems and other suppliers to manage bookings and schedules.