Training Coordinator

Groupe Clarins

We are looking for a strong>Training Coordinator/strong> to support the roll-out of our strong>regional training strategy/strong> across the Middle East. This role combines strong>digital learning platform management (Epro), training content creation, translation, event support, and reporting/strong>.

You will play a key role in ensuring excellence in strong>product knowledge, sales skills, and digital learning engagement/strong> across our markets.

Team size: 3 | Reporting line: Senior Training Manager

1. Epro Platform Management (70%)

• Manage and update Clarins strong>Epro training platform/strong> for local and travel retail markets.
• Upload content, troubleshoot technical issues, manage translations, and enroll learners.
• Create reports, surveys, newsletters, and quizzes to track and enhance learner engagement.
• Coordinate with Paris HQ, local trainers, and regional teams on content and deployment.

2. Digital Tools & Translations (10%)

• Manage Clarins Library and Training Portal (content updates, translations in EN/AR/TR/FR).
• Coordinate translation of training materials (novelties, onboarding, retailer presentations).
• Collaborate with digital marketing to support brand content.

3. Training Events & Seminars (15%)

• Support organization of strong>regional seminars and Train-the-Trainer events/strong>.
• Assist with logistics, content preparation, digital quizzes/polls, and event presentations.
• Provide on-site technical and organizational support.

4. Administration & Reporting (5%)

• Coordinate annual training gifts, testers, and learning tools with logistics and marketing.
• Compile training reports, event recaps, and learner progress dashboards.